Shipping policy

Shipping Policy — CabinCraft

Domestic Shipping (Australia Only)

CabinCraft currently ships exclusively within Australia. All orders are processed and dispatched from our Sydney base.

Order Processing

Orders are typically processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

You’ll receive an email confirmation with tracking details once your order has been shipped.

Shipping Methods & Delivery Times

We partner with Australia Post and Aramex to ensure reliable and timely delivery.
Estimated delivery times:

  • Standard Shipping: 2–7 business days (depending on location)
  • Express Shipping: 1–3 business days (major metro areas only)

Please note: Delivery times are estimates and may vary due to carrier delays or peak periods.

  • Free Shipping: On orders over $100 AUD

Delivery Issues

If your package hasn’t arrived within the estimated timeframe:

  1. Check your tracking number for updates.
  2. Contact the courier directly for the most accurate delivery information.
  3. If you still need assistance, reach out to us at info@cabincraft.com.au with your order number.

CabinCraft is not liable for lost or stolen parcels once they have been marked as delivered by the courier.

Address Accuracy

Please ensure your shipping address is complete and correct before placing your order. We cannot be held responsible for orders delivered to incorrect or incomplete addresses provided by the customer.

Returns Due to Delivery Issues

If a parcel is returned to us due to an incorrect address or failure to collect, we can reship it — however, additional shipping fees may apply.